What is covered by this IT Management course?
ITIL® Foundation is the most important certificate for IT professionals and employees who want to optimize their IT Service Management processes.
ITIL® is based on IT Service Management best practices, the best practice solutions for organizing IT management processes within an organization.
ITIL® Foundation is the basic certification designed for IT professionals and employees who want to know and apply these IT Service Management best practices.
During this ITIL Foundation course you will learn basic and elementary concepts and processes and learn to know the latest insights within IT Service Management.
This three-day training also provides for the ITIL® Foundation Examination and Certification, on which this training also prepares you.
Who should take this course?
This training is intended for IT professionals, business managers or business process owners who want to work and optimize in an organization according to ITIL®.
* This training is offered in conjunction with GoodSense