Webinar:
Expert Session - Monthly Customer Insights Journeys Update

What is covered by this Microsoft Dynamics 365 CRM webinar?

Join Our Monthly Dynamics 365 Customer Insights Journeys Update Call

Stay ahead with the latest updates and features in Dynamics 365 Customer Insights! Our monthly update call is designed to keep students and professionals up-to-date with Microsoft's latest enhancements and best practices. Learn about new functionalities, get insights from experts, and discover how to leverage these updates to optimize your customer journeys.

The Customer Insights Journeys monthly release cadence is a structured schedule where Microsoft releases updates and new features for Dynamics 365 Customer Insights - Journeys. This cadence ensures that users receive regular enhancements and improvements, keeping the platform up-to-date with the latest technological advancements and user needs.

Key Aspects of the Monthly Release Cadence:

1. Regular Updates: Each month, Microsoft rolls out updates that may include new features, performance improvements, and bug fixes. This helps users stay current with the latest capabilities and ensures the platform remains robust and efficient.

2. Feature Enhancements: The updates often introduce new functionalities designed to enhance user experience and productivity. For example, recent updates have focused on integrating generative AI and Copilot to help users create and manage customer journeys more effectively

3. User Feedback Integration: Microsoft actively incorporates feedback from users into their updates. This means that the platform evolves based on real-world usage and needs, making it more user-friendly and aligned with customer expectations.

4. Documentation and Training: With each release, Microsoft provides detailed documentation and training resources to help users understand and implement the new features. This ensures that users can quickly adapt to changes and make the most of the new capabilities

5. Strategic Planning: The monthly cadence is part of a broader release wave strategy, where updates are planned and communicated in advance. This allows organizations to plan their adoption and training activities around these updates, ensuring a smooth transition and minimal disruption to their operations

By following this monthly release cadence, Microsoft ensures that Dynamics 365 Customer Insights - Journeys remains a cutting-edge tool for managing customer experiences and optimizing marketing efforts.

Don't miss out on this opportunity to stay informed and enhance your skills with the latest from Microsoft!

Who should take this course?

The Monthly Dynamics 365 Customer Insights Journeys Update Call is designed for a diverse audience, including:

1. Marketing Professionals: Perfect for marketing managers, digital marketers, and customer experience specialists who use Dynamics 365 to optimize customer journeys. The update call offers practical tips and best practices to leverage new functionalities for improved marketing strategies.

2. IT and Data Analysts: Beneficial for IT professionals and data analysts who manage and analyze customer data. The call covers technical updates and enhancements that can help streamline data processes and improve data-driven decision-making.

3. Business Leaders and Decision Makers: Essential for executives and business leaders who need to stay informed about the latest technological advancements. Understanding the updates in Dynamics 365 can aid in strategic planning and maintaining a competitive edge.

4. Consultants and Trainers: Valuable for consultants and trainers who advise organizations on Dynamics 365 implementation and usage. Staying updated with the latest features ensures they can provide the best guidance and training to their clients.

By catering to this broad audience, the Monthly Dynamics 365 Customer Insights Journeys Update Call ensures that all participants gain relevant and actionable knowledge, enhancing their skills and maximizing the benefits of Dynamics 365.