MB 910 Microsoft Dynamics 365 Fundamentals
What is covered by this Microsoft Dynamics 365 CRM webinar?
This 2-day Microsoft Dynamics 365 Fundamentals training is brought in a one day per week live-webinar format. So, the workload for this trainings is 2 training days. We deliver these 2 days in 2 weeks.The pace is one day a week, allowing you to be flexible with your work week and preparing questions for the next session.
This Microsoft Dynamics 365 Fundamentals training will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations.
So, in this Microsoft Dynamics 365 training you will learn in two days (spread over 2 weeks) the fundamentals of Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service and Dynamics 365 Project Operations.
This training prepares you for Exam MB-910: Microsoft Dynamics 365 Fundaments
This course is deliverd by an excellent, experienced trainer with MCT and MVP credentials. You will receive digital access to the Microsoft course materials.
This training will take place in June 2022 and is delivered in two sessions:
- Session 1: June 15th
- Session 2: June 22 nd
Who should take this course?
People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.