Microsoft Dynamics 365 Customer Insights - Journeys Bootcamp

Microsoft Dynamics 365 Customer Insights - Journeys Bootcamp

1 Days / Beginner
Malin Martnes


Location: Live Virtual Training
Date: 13/06
Price: € 450,00
Unlock exclusive benefits as a Companial member: enjoy a discount and
leverage your Companial Service Funds. Your special price for this training: € 405,00.

You want this course in your office? Please contact us for more information.

What is covered by this Microsoft Dynamics 365 CRM webinar?

Dynamics 365 Customer Insights – Journeys (formerly known as Dynamics 365 Marketing) is the Customer Engagement offering from Microsoft designed to help customers automate many essential functions of their digital marketing strategies.

This one-day bootcamp will deliver a basic introduction and cover the essential topics to help you get started.  The course is a scheduled virtual instructor lead event and will provide insights into segmentation, email marketing, event-based activities, real time marketing through customer journeys and more.
If you’re looking to learn the scope of Customer Insights – Journeys for internal use, or to enable you to begin to sell and deploy solutions for your customers smoothly, delivering maximum value, this workshop is for you.

After attending this scheduled, virtual instructor led event, delivered by Malin Martnes (MVP), delegates should have a clear understanding of what Customer Insights - Journeys is, and the functional uses of the system.
In addition, delegates should be able to clearly articulate how to differentiate the Microsoft offering from other solutions in market.


  • Date & Time: The sessions are scheduled from 10:00 to 17:00 CET (09:00 to 16:00 BST). Please mark your calendars and join us for this enlightening journey.

You can expect to gain a basic understanding around the ability to accomplish the following technical tasks:

  • Initial Setup
  • Segments
  • Forms and pages
  • Emails
  • Events
  • Real time marketing journeys

Who should take this course?

This course is designed for IT professionals with experience or interest in delivering marketing (Customer Insights – Journeys) solutions for mid-size to large scale customers.


Why choose for Plataan

Plataan is experienced and specialized in the online and offline creation and distribution of knowledge and learning.