Microsoft Dynamics 365 Field Service Bootcamp

Microsoft Dynamics 365 Field Service Bootcamp

1 Days / Beginner
Mark Christie


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What is covered by this Microsoft Dynamics 365 CRM webinar?

Microsoft Dynamics 365 Field Service functional consultants are responsible for implementing solutions that manage resources which complete the field service lifecycle.
Join this one-day bootcamp, delivered by Mark Christie (MVP) to learn how the data model in Field Service is the most important part of the application.  Data is 75% of the platform.  You'll also learn how to configure the platform and be able to talk in-depth to customers and colleagues about Field Service.

Not only will you find out about the standard uses for Field Service you will also learn about alternate use case scenarios to enable you to position the product beyond traditional “man in a van” scenarios.


  • Date & Time: The sessions are scheduled from 10:00 to 17:00 CET (09:00 to 16:00 GMT). Please mark your calendars and join us for this enlightening journey.

You can expect to gain a basic understanding around the ability to accomplish the following technical tasks:

  • Back Office Scheduling and Resource Management
  • Templating the Field Service Jobs
  • Frontline workers and the mobile app
  • Bonus product and stock management (Inventory)

For further agenda details, see the Contents section above for the full breakdown of topics that will be covered.

Who should take this course?

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.


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